Question 1

How does the application process work?

Accepted Answer

Apply online from any listing page — we do NOT charge application fees. We verify income (typically 3x monthly rent), rental history and run a standard credit and background check. Most applicants receive a decision within two business days, and every adult 18 or older on the lease applies separately.

Question 2

What is your pet policy?

Accepted Answer

Many of our homes are pet friendly. Pet policies and pet deposits depend on each individual property and are listed on that property's page. Breed and weight restrictions may apply based on the property's insurance.

Question 3

How do I submit a maintenance request?

Accepted Answer

Simply send us a WhatsApp message using the number listed on our website. Your message goes directly to the manager on duty. We believe in personal service instead of automated ticket systems. Emergency maintenance requests receive immediate attention.

Question 4

How much is the security deposit?

Accepted Answer

The security deposit is typically equal to one month's rent plus $300. The exact amount is always listed on each property's page before you apply.

Question 5

What lease terms do you offer?

Accepted Answer

We offer 12- and 24-month leases on most homes. Shorter terms are occasionally available at a premium. Renewal offers are sent 60 days before your lease ends so you have time to plan.

Question 6

What does move-in look like?

Accepted Answer

Before move-in we collect the first month's rent and the required security deposit. We walk through the property together, answer any questions and make sure everything is ready for move-in.

Renting with E2Z Management

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